Diploma in Network & Security Administration
- What is computer hardware
- Assembling of PC
- Firmware upgrade, BIOS setting
- Server hardware
- Different OS & Compatibility
- Boot installation
- 3rd party software installation
- Troubleshooting related issues
- Wireless networking
- TCP/IP
- Structured cabling
- LAN basics
- Networking devises
- IP Addressing
- LAN Switching technique
- Basic routing technology
- WAN Technology
- Basic & advanced troubleshooting
- What is windows server OS
- DNS & DHCP
- Introduction to Active Directory
- Installation, upgradation & migration of server
- Installation & configuration of virtual machines
- Disaster Recovery
- What is Cloud
- Working with cloud services
- Monitoring Cloud services
- Security Basic
- Privacy & Secrecy
- Malware Threts
- Basic Network & Email Security
- Backup & Encryption
- Basic of customer service
- Call logging
- Mail etiquette
- How to develop repo with customer
- Escalation matrix
- Cross selling & up selling
